FASTags to be mandatory from December 1, Things you should know


From 1 December 2019, it will be mandatory to install FASTags on vehicles passing through Toll Plaza. More than 7 million FASTags have been issued till now.

This is a major move of the Ministry of Road Transport and Highways to relieve people from queuing in long lines at the toll plaza of the National Highway. The National Electronic Toll Collection (NETC) program has been implemented across the country to eliminate traffic congestion and facilitate traffic collection. This initiative will also promote digital payments.

From the 1st of next month, the Central Government will make FASTags mandatory on the toll plaza. After this, vehicles passing through any toll plaza of the country will have to fasten. After its implementation, vehicles without FASTags will have to now pay up twice the normal rate at toll gates across the country.

Therefore, you must get one fast if you don’t have it already.

What is FASTags?

The Fastag Radio Frequency Identification (RFID) tag is the prepaid rechargeable tags which will be affixed on the vehicle’s windscreen. After applying this, if you take a car and go through the toll plaza, then there is no need to stop. The cameras on the toll plaza will scan it and the amount will be automatically deducted from your account. However, for this, it is necessary that your FASTags must be recharged. FASTags will work only on the national highways and is not effective for state highways. FASTags can be recharged through the My FASTag app.

FASTags can be purchased from 28,500 sales centers set up by the Indian Highway Management Company (IHMCL) or the National Highways Authority of India (NHAI), apart from individual banks in the country. This includes all toll plazas, RTOs, transport centers, bank branches, selected petrol pumps, etc. on the national highway.

There is no need to go anywhere for ordering a FASTags and getting it installed in your car. You can order online FASTags from home. Also, FASTags are issued by 22 certified banks, including SBI, ICICI Bank, Axis Bank, HDFC Bank, IDFC First Bank are offering the option of buying online FASTags.

The process to activate a FASTags.

  • You can buy FASTags by visiting your nearest Bank branch. You will be given a form in the bank, after filling it, you can get the FASTags by showing the necessary documents. You can also visit the official website of the bank. Go to the Bank website and click in the FASTags section. Click on ‘Apply Now’. After this, you must fill the application form and upload the scanned copy of the required documents. After successfully filling out the application, you will be courier the tag.
  • FASTags can also be purchased through e-commerce company Amazon and Paytm Mall. The important thing is that you will also get cashback on this platform.
  • Another option to get FASTags is from the ‘My FASTag’ mobile app. Enter your vehicle details in the ‘My FASTag’ mobile app. The tag will be couriered to. You can link the FASTag either with any one of your existing bank accounts by or the National Highways Authority of India Prepaid wallet facility is also available in My FASTag mobile app. Here, you can load money and get your toll fee deducted from the prepaid wallet instead of getting it directly deducted from a bank account.

For activation, you need to submit the KYC documentation as per the KYC policy of the bank. You also need to submit a Registration Certificate (RC) of the vehicle along with the application for FASTag to the bank. The charges may vary from bank to bank.

Also to remember, you cannot use one FASTag with two or more vehicles, you will have to buy two separate FASTags for the two vehicles.

Here is the detailed list of certified banks providing FASTags

Sr No.Issuing BankCustomer Care Helpline No
1Axis Bank1800-419-8585
2ICICI Bank1800-2100-104
3IDFC Bank1800-266-9970
4State Bank of India1800-11-0018
5HDFC Bank1800-120-1243
6Karur Vysya Bank1800-102-1916
7EQUITAS Small Finance Bank1800 103 1222
8PayTM Payments Bank Ltd1800-102-6480
9Kotak Mahindra Bank1800-419-6606
10Syndicate Bank1800-425-0585
11Federal Bank1800-266-9520
12South Indian Bank1800-425-1809
13Punjab National Bank080-67295310
14Punjab & Maharashtra Co-op Bank1800-223-993
15Saraswat Bank1800-266-9545
16Fino Payments Bank1860-266-3466
17City Union Bank1800-2587200
18Bank of Baroda1800-1034568
19IndusInd Bank1860-5005004
20Yes Bank1800-1200
21Union Bank1800-222244
22Nagpur Nagarik Sahakari Bank Ltd1800-2667183
23Airtel Payments Bank8800688006

Source: IHMCL

For any further queries or to find the nearest FASTags sales center, you can call 1300, the FASTag helpline.